PRIVACY POLICY
DawaMart Healthcare Solutions Private Limited ("DawaMart" or "we") takes the privacy of your information seriously. This privacy notice ("Privacy Notice") describes the types of personal information we collect from you through our website (including sub-domains and microsites) and mobile applications. It also describes the purposes for which we collect that personal information, the other parties with whom we may share it and the measures we take to protect the security of your data. It also tells you about your rights and choices with respect to your personal information, and how you can contact us about our privacy practices.
You are advised to carefully read this Privacy Notice before using or availing any of our products and/or services.
DEFINITIONS
In this Privacy Notice, the following definitions are used:
Cookies: a small file placed on your device by our website or mobile application when you either visit or use certain features of our website or mobile application. A cookie generally allows a website to remember your actions or preference for a certain period of time.
Data: includes non-personal information, personal information and sensitive personal information about you, which either directly or indirectly in combination with other information, could allow you to be identified when you visit our stores, website and/or mobile application.
Data Protection Laws: any applicable law for the time being in force relating to the processing of Data.
Partners: select third parties (including DawaMart Group Entities) with whom we have contracts for the businesses described in this Privacy Notice.
Service Providers: includes entities to whom we or other Tata Group Entities will disclose your Data in order to process information for a specific purpose pursuant to written contract.
Tata 1mg: DawaMart Healthcare Solutions Private Limited, a company incorporated in India whose registered office is at 2nd Floor, Plot No. B-225, Okhla Industrial Area, Phase-I, South Delhi, New Delhi- 110020
Tata Group Entity: Tata Sons Private Limited, and its subsidiaries, affiliates, associate companies and joint venture companies with whom we have a contractual arrangement to, inter alia, share data for the purposes described in this Privacy Notice.
User or you: the natural person who accesses our stores, website or mobile application.
WHAT DATA DO WE COLLECT ABOUT YOU
DawaMart collects Data for various purposes set out in this Privacy Notice.
This Data includes, without limitation, the following categories:
- Contact information: first and last name, email address, postal address, country, employer, phone number and other similar contact data.
- Financial information: payment instrument information, transactions, transaction history, preferences, method, mode and manner of payment, spending pattern or trends, and other similar data.
- Technical information: website, device and mobile app usage, Internet Protocol (IP) address and similar information collected via automated means, such as cookies, pixels and similar technologies.
- Transaction information: the date of the transaction, total amount, transaction history and preferences and related details.
- Health related information, such as information or records relating to Your medical/ health history, health status, details of treatment plans and medication prescribed by a Medical Practitioner, dosage details such as frequency of dosage, alternative medication, medicines ordered by You through the Platform, laboratory testing results and any other information inferred there from.
- Product and service information: Your account membership number, registration and payment information, and program-specific information, when you request products and/or services directly from us, or participate in marketing programs.
- Personal information: Age, sex, date of birth, marital status, nationality, details of government identification documents provided, occupation, ethnicity, religion, travel history or any other personal information provided in responses to surveys or questionnaires.
- Your reviews, feedback and opinions about our products, programmes and services.
- Loyalty programme information: your loyalty membership information, account details, profile or password details and any frequent flyer or travel partner programme affiliation.
HOW WE COLLECT DATA
We collect Data in the following ways:
- Information You Give Us: We receive and store any information you enter on our website or mobile application or give us in any other way (e.g., at outlets, stores, hotels, kiosks).
- Automatic Information We Collect: We use "cookies", pixels and similar technologies to receive and store certain types of information whenever you interact with us.
- E-mail Communications: To help us make e-mails more relevant and interesting, we often receive a confirmation when you open e-mail from us or click on a link in the e-mail.
- Automatic Information We Collect from Other Websites: We receive and store certain types of information when you interact with third-party websites that use our technology or with whom we have a specific agreement.
- Information from Other Sources: We may obtain information from other sources such as Tata Group Entities or third-party integrations.
- Information Previously Provided to Tata Group Entities: Where you have shared any information previously with any of the Tata Group Entities and have consented to the further sharing.
- Third-Party Software/Service Providers: We may use UXCam analytics solution.
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HOW TO CONTACT US
To request to access, review, update, or withdraw your consent for your personal information or to otherwise reach us, please submit a request by e-mailing us at dawamart2026@gmail.com. We will respond to your request within 30 days.
